Culture of listening
“Culture matters, and listening styles should be taken into account when working with a group.” This tiny portion of this chapter was very helpful because there are many helpful tidbits that are useful. One section that I specifically liked is that Americans are action oriented listeners compared to post-Soviet Union citizens who are less action oriented. As Americans we hear something we are told then we plan and make action. The problem I can see is that we may be so action oriented and may not plan as well as others. These are sort of things that are important in groups because they help people work together. In some countries age is a very important thing so even if you are not a vocal leader they will look to you for leadership. In some Asian and Indian cultures age is a sign of wisdom and they must be treated with respect and allowed to lead. Its the same with status and assigned roles in many cultures too. If I am in a work place and my boss asks me for advice or explanation about a project, I will look at him with a look of confusion and wonder. The reason is as a boss or leader you are assigned or paid as a leader and its your job to lead and not ask for advice.
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